GreenMotion
Questions & Answers

Avoid Green Motion. They advertise prices that are considerably lower than competitors, but if you check consumer review websites, you will see that Green Motion too often (a) attempts to force consumers to buy comprehensive insurance by stating that they will not release your pre-paid car (my experience), and (b) charges very high fees for supposed damage/scratches.

DON'T do it. They advertise low and sting you at the counter! Clerks hard sell additional insurance (they get a commission). In Glasgow, Scotland this last August, they tried to get me to pay $800 in insurance to cover a ten day rental that was about $35 a day! Many people have posted about scams where they charged unsuspecting customers for "damages" that were already on the car but the customer may not notice, like a tiny chip in the windshield or a small scratch on the door edge.

I have used them many times, always cheapest, always very new cars, always charming and helpful staff ( Stansted Airport). Every firm will try to get you to upgrade. Buy a 3rd party policy, and just say you have your own cover. Up to now I have never been scammed. I ALWAYS inspect the vehicle before. I drive off. I take photos and make sure I get it inspected and signed off by staff when I take it back.

It looks like people may have different experiences with Green Motion in different locations. However, I've just had a good experience with a 3-day hire from Green Motion at Budapest airport. Yes, I had booked the "Premium+" option (zero damage excess, low deposit), but that was pretty reasonably priced compared to many others. Service and quality of the vehicle was good. No complaints from me.

I cannot stress enough what an unethical company this is. I strongly advise you go elsewhere. They offer such good rates but you end up paying literally hundreds over the original cost. If they don't get you by up selling or insurance issues they charge you for car damage that you didn't do! Stay well away.

They are robbers and scammers, never think to rent a car from green motion, they will charge you thousands of euros, instead buy a new car

NO they are terrible- just got scammed by them with my husband in Iceland. DO NOT rent from this car company - it is a total scam. My husband and I had an amazing trip to Iceland, only to be ruined when we returned our rental car which we only drove from the airport to the hotel and back. Upon return, they claimed that we had dented their car (which was covered in dings and dents and scratches) and made us pay the $2600 deductible for a car that is barely worth that before they would let us leave for the airport. We only rented from this company because it was booked through our credit card company and unfortunately failed to do our research ahead of time. If we had, we would have seen the countless reviews of this occurring all the time. I will be posting on every travel /review site that I can find to warn others so they don't have this same terrible experience. In addition to this, we had to wait forever to get and return the car. Their customer service is horrible. Please don't make the same mistake we did.

I had great experience. Reason why they are cheaper is because they are not within the airport complex and they are not 24hrs. Check the office hours if you are flying to make sure it coincides with you travel arrangements. Staff all very helpful!

I did. To be fair, I had my own full coverage insurance. I brought my declaration page to prove it. I read the terms and conditions carefully to make sure I brought everything required. My credit card had enought available on it to cover the deposit. The toll pass I did not get because I knew for my three day stay i would only encounter two toll booths-one near the airport heading to Orlando and one approaching the airport for departure. The cost was $3 each time, instead of the $12.99 each day of my rental they charge for their toll pass.

I've used them twice. Always good service and value for money. No problems.