Guest Reservations
Questions & Answers

Scam... misleading... overpriced versus booking directly but they will "assure" you that is not the case.

Scam! They rob you blind with their fees and they get you by not being upfront with their fees until after you've booked.

SCAM! See my review on site jabber. They are either criminally incompetent or scandalously devious. They manipulate google and rob the hotels blind. DON'T USE THIS BOOKING SERVICE. They make it look like you are booking directly with the hotel and they are completely unresponsive.

SCAM. They spoof the hotel's website, lie about reservations as to the price, what they include and when they can be cancelled. Then viola, it's nonrefundable even though they gave you a cancellation time. Lies from beginning to end.

Basically a scam. They try to look like the hotel's website, then add a 40% "tax recovery fee"

It is a scam. They quote an online price, and when the confirmation of booking comes through they help themselves to an additional, over half the cost of the quoted price, through your credit card. They quoted me a cost of £57 and then charged me an additional £32.27 occupancy rate on top.

Its a scam, please stay away. They pretend to be the official hotel website and charge exorbitant service and tax fees without telling you.

SCAM! THEY POST A PRICE ON THEIR SITE BUT UNDERNEATH THE SUBMIT BUTTON ON THE CREDIT CARD PAGE THEY TAG ON A RIDICULOUS "RECOVERY" FEE! THEY CHARGED ME $35 MORE THAN EVERY OTHER SITE WOULD HAVE FOR ONE NIGHT AT A HOTEL. THE ADDITIONAL CHARGE NOTICE IS IN LIGHTER PRINT THAN THE REST OF THE PAGE AND YOU DON'T SEE IT SINCE IT IS UNDER THE SUBMIT BUTTON UNTIL YOU GET A NOTIFICATION THAT YOU HAVE BEEN CHARGED WAY MORE THAN THE PRICE THEY QUOTED. I AM TURNING THEM INTO THE BETTER BUSINESS BUREAU.

Unfortunately it's a ligit company that scams! How do they stay in business!

Scam! Make you think you're getting a great rate and have you input all info and then have a confirm/book button…. With actual booking info with crazy fees AND basically no refund policy below.