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Hebeos
Questions & Answers

5,126 reviews

Here’s what buyers have asked with answers from Hebeos staff and previous consumers.

150
questions answered
0%
answered within 1 day
Question:

I have not received a confirmation email for my order

Answer:
Hi, you can send an email to service@hebeos.com, our customer service will check your order for you
By HEBEOS S., over a year old
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Question:

Can i return my dress if it doesnt fit?

Question:

how long is heboes fast shipping

Question:

I'm getting married in July and I literally love the dresses from this page! But It's scary of how many bad comments there is about this page.

Question:

Hi do you guys actually read our specific notes we leave for you ?

Answer:
Yes, our tailors will make the dress according to your notes if you have
By HEBEOS S., over a year old
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Question:

Is the ball gown Sweatheart sleeveless beading chiffon dress a Hebeos original dress or knockoff?

Question:

I have been emailing all day and no one has got back to me. I want to cancel an order I made 24 hours ago.

Question:

I have ordered something within the last 24 hours that I now want to cancel. No one is getting back to me. What do I have to do to get a response?

Question:

I want to buy off the website but im worried its not legit

Answer:
It's legit but if it doesn't fit they won't let you return it!
By Lisa B., over a year old
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Question:

How long is delievery for just s normal size 14 ? Thanks

Answer:
Hi, it takes about 3-8 working days for the package to travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
By HEBEOS S., over a year old
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