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Hebeos
Questions & Answers

5,134 reviews

Here’s what buyers have asked with answers from Hebeos staff and previous consumers.

150
questions answered
0%
answered within 1 day
Question:

Reviews not good about returns and customer service. Questioning ordering

Answer:
That is so TRUE. There is no customer satisfaction in their business. Once they have your money that all that matter.
By Paulina F., over a year old
See another answer (1)
Question:

am I able to get swatches of fabric for the dresses id like to order

Answer:
Yes, please check this link https://www.hebeos.com/color-swatches.html
By HEBEOS S., over a year old
See more answers (2)
Question:

Hi is there a shop in the uk where my daughter can try on the dresses as not sure what size to order? Emma.

Question:

What so u gain to steal people's money, who are trying to help you with your business?

Question:

I like 2856 and u have a 60% 2 80%off is that with $165

Question:

I ordered a dress on November 13. It should be here tomorrow with rush shipping, but I have not received tracking info.

Question:

I am interested in a wedding dress but extremely nervous to order through your site. the costumer reviews aren't the best. What is your return policy?

Question:

Does these dresses come in the time it says it would? I'm worried it won't come in time.

Answer:
Yes mibe came in time i asked them to rush it and they did free
By Candace J., over a year old
See another answer (1)
Question:

where are you at

Question:

If I wear a 16 in clothes what size should I order a evening dress in? I'm in US

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?