HelloFresh Questions & Answers

15 questions & answers

Ask a question See all questions

I just got an email stating my order had been shipped. I have not ordered anything beyond the first week. How can this be?

asked by Lori M. on 3/13/18

1 Answer

Amy J.

on 11/21/22

You're automatically on auto ship…any week you don't overtly cancel will get sent out and you'll get charged.

Helpful (0)

Add your answer

More questions about HelloFresh

Well, I was going to give it a try, but after reading all of the awful negative experiences from so many people, I decided to skip it all together.
What is salt content?
Interested in applying for a career with this company. How much do they pay and is it worth pursuing a position in the future ??
my gift card is not working. how do I redeem it without giving out my credit card info?
first time 60$ gift card, how do i use it and do i have to pay for anything?
We have subscribed to this service and so far it is just ok, my question is where are the meat products processed and from what state/city country.
I have an account with Hello Fresh but received a gift card. Can I use the gift card? I don't find a way to do it.
Is it possible to return the item if quality is poor?
is it hard to cancel your subscription? my friend send me a coupon for a free week and I am worried there is a catch
What is the initial subscription period I am charged for? I went to sign up and it says my total is almost $70 but I'd like to try one or two boxes first

Ask a question

Get answers from the HelloFresh staff and other customers.

×

Have a question about
HelloFresh?