Is it possible to return the item if quality is poor?

Question

HelloFresh Questions & Answers

797 reviews

15 questions & answers

Ask a question See all questions

Is it possible to return the item if quality is poor?

asked by Michael C. on 9/21/17

1 Answer

Add your answer

More questions about HelloFresh

Well, I was going to give it a try, but after reading all of the awful negative experiences from so many people, I decided to skip it all together.
What is salt content?
Interested in applying for a career with this company. How much do they pay and is it worth pursuing a position in the future ??
my gift card is not working. how do I redeem it without giving out my credit card info?
first time 60$ gift card, how do i use it and do i have to pay for anything?
I just got an email stating my order had been shipped. I have not ordered anything beyond the first week. How can this be?
We have subscribed to this service and so far it is just ok, my question is where are the meat products processed and from what state/city country.
I have an account with Hello Fresh but received a gift card. Can I use the gift card? I don't find a way to do it.
is it hard to cancel your subscription? my friend send me a coupon for a free week and I am worried there is a catch
What is the initial subscription period I am charged for? I went to sign up and it says my total is almost $70 but I'd like to try one or two boxes first

Ask a question

Get answers from the HelloFresh staff and other customers.

dan s. · Answer 1 · 2022-03-05T06:18Z

dan s.

on 3/5/22

Nor really. They will want to give you a partial refund of the single ingredient you found to be of poor quality... and that's if you want to take the time to navigate the website to find out how to do it. Their website is totally designed to make customer service difficult.

Helpful (0)