How easy is it to get a hold of customer service at Horrormerch?

asked by Daniel S. on 12/11/22

6 Answers
Thumbnail of user katvondoodle

Impossible. They use automatic reply with FAQs that do not provide any actual customer service or answers.

Helpful  (2)
Thumbnail of user yeahno86

There is none unless you leave a review and make numerous complaints to 3rd party vendors that the company ignores.

Helpful  (0)
Thumbnail of user kl567

Just filled out the contact form and read the email they sent to the preorder list

Helpful  (0)
Thumbnail of user marcyh62

They have a contact form but I didn't need to use it

Helpful  (0)
Thumbnail of user carries611

It was not a problem as the answers to my questions were listed in the automated email system. It might need a bit of rewording for simpler responses - but answered my question in less than 30 seconds from posting the form!

Helpful  (0)
Thumbnail of user jarrodm43

They have a contact page that has answers to easy questions

Helpful  (0)

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