igogo Questions & Answers

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Here’s what consumers have asked with answers from igogo staff and previous consumers.

15 questions answered
13% answered in 1 day
Question:

Hello, i want to buy cubot x7 from pavia in italy. how long will it take for my order to be shipped?

Answer:

They never send my phone. They stole my money. After 2 months they don't answer to my tickets. They are a scam

By Filipe L.
See more answers (6)
Question:

I am thinking of purchasing the ecoo e04 mobile i live in spain and just want to know if customs duty has to be paid

Answer:

Ich antworte mal in Deutsch, die Ware kommt wie ich weiss aus Hongkong mit NL Post, deklariert wird meist 22 USD, ab 20 € muss verzollt werden, 19% Einfuhrumsatzsteuer, über 150€ kommt noch eine Zollgebühr hinzu. Wenn die Rechnung auf dem Paket klebt wird es dir zugestellt, wenn nicht musst du es beim Zollamt abholen mit deiner Rechnung und wie du bezahlt hast. Mehr fragen an maiulboxlh-lanny@yahoo.de

By lanny h.
See more answers (4)
Question:

If i order a mobile phone, do i have to pay more then the mentioned price on your site, if the stock is in spain. i'm living in the netherlands.

Answer:

You just have to pay VAT or customs fees if you buy the products outside the EEC. Within the EEC only have to pay shipping or Postages. I hope this helps.

By Paulo J.
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Question:

He hecho varios pedidos en esta pagina, de todo tipo de objetos. varios telefonos y hasta ahora todo perfecto. gran trato, rapidez en los envios, atencion muy rapida.

Answer:

They never send me the phone, they stoled my money

By Filipe L.
Question:

Núm. de pedido: is1602050506267749--fecha pedido 2-5-2016--cubot note s 5,5 pulgadas android 5.1 3g phablet mtk6580 quad core 2 gb + 16 gb cámaras otg gps bluetooth por el precio es un movil estupendo y encima con una bateria de 4000 una pasada el envio rapidisimo buenisima tienda volvere a comprar.

Answer:

They never send me the phone, i was stoled

By Filipe L.
Question:

I bought a phone yesterday from them by 170 euros but i saw alot of negative comments how could i cancel the payment?^please

Answer:

They never send my phone. They stole my money. After 2 months they don't answer to my tickets. They are a scam

By Filipe L.
Question:

In theweb site igogo.es myorder (19-11-15) is issp1511190944554453 and the status is in tratamiento however, when trying to communicate with igogo via email in the web site it says the order number is no correct! and the email is not sent. please inform when the xiaomi mi 4c will be dispatched and when i may receive it. my email: carlos_sanchez_estevez@hotmail.com

Answer:

They never send my phone. They stole my money. After 2 months they don't answer to my tickets. They are a scam

By Filipe L.
Question:

Hi, i am from romania.do i have to pay custom taxes for a cell if iam buying from your site?

Answer:

They never send my phone. They stole my money. After 2 months they don't answer to my tickets. They are a scam

By Filipe L.
Question:

I want to buy anelephone vowney cell. i am from romania.do i have to pay custom taxes?

Answer:

They never send my phone. They stole my money. After 2 months they don't answer to my tickets. They are a scam

By Filipe L.
Question:

Quanto tiempo lleva un envio de un smartphone a portugal mi 4? solo tienes blanco?

Answer:

They never send my phone. They stole my money. After 2 months they don't answer to my tickets. They are a scam

By Filipe L.

Can’t see your question? Ask to get answers from the igogo staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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