With 90% of the reviews at 1 star and most wishing they could put 0, how is this company still in business?

asked by Emily A. on 11/7/19

4 Answers
Thumbnail of user robertr177

Dear Valued Customer,

We understand your concern but many of those reviews are done by competitors, fraud customers, and people that aren't telling the entire story. We are the worlds largest retailer of health products and we have millions of customers who choose to shop with us every month. We wouldn't have lasted 24 years, it was just our anniversary, if we didn't offer an amazing service which satisfied our customers.

We hope you have decided to give us a change and wish you all the best!

Helpful  (0)
Thumbnail of user amerikot

My experience is mostly positive. As always, angry customers are more likely to write a review, even if they are 1 or 2% of total customers.

I'm glad to have the option to purchase from iherb. Shipping is free for orders above $20, even internationally.

Amazon.com has less options, higher prices, and doesn't offer free shipping internationally.

Helpful  (0)
Thumbnail of user nd126

Because the prices seem too good to be true, That should be a warning

Helpful  (0)
Thumbnail of user vladt9

Maybe those reviews are written by the competitors? The company is great, the products are of high quality. Try to use my promo code AHK4146 in your basket to get more benefits and discounts. Good luck

Helpful  (0)

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