asked by
on 10/5/24Dear Valued Customer,
We'd love to help but, for the iHerb account associated with the email provided, the last order was placed in December 2023. May you please provide the order number of the recent order so we may help? If this is, indeed, regarding an order placed almost 1 year ago, this has exceeded the time allotted for any claims.
However, if this is a more recent order, you may also contact our Customer Support team who is always standing by to assist you.