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iHerb
Questions & Answers

1,051 reviews

Here’s what buyers have asked with answers from iHerb staff and previous consumers.

83
questions answered
0%
answered within 1 day
Question:

ordered from i herb after i paid my order was canceland account was inactive not refund yet and when i contact there service they no resonse

Question:

best for alopecia and pimples

Question:

I would like to know how long will take to receive your products to Israel, and how much will cost taxes and other fees.?

Question:

Does envita and iherb are the same company.

Question:

And you refuse the costumers request to cancel their account? Some costumers item did not arrive?

Question:

Hi , I want to Order ON's Optimum Nutrition, Gold Standard, 100% Whey before that i have a queiry sir/Madam

Question:

HI! Just want to inquire about my items with order # 403933404.Expected date of arrival was Mar 8- 12 but I still didnt receive any.

Question:

I can't sign in to my account in iHerb. What will I do? It says inactive account but I just ordered facial masks worth $500

Question:

how can i cancel my order and get money back

Answer:
Don't you will never get your money back. Just keep what you get. I have been waiting since July 5/19 for a refund on an item i returned and they just keep saying they don't have it in their warehouse.
By Sharon F., over a year old
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Question:

do i get genuine products iherb.?

Answer:
Yes, iHerb purchasing most of it products directly from the manufacturer and the remaining we purchase from only verified distributors. You can be assured that you are buying genuine products from iHerb.Com
By Michael L., over a year old
See another answer (1)

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