Italo Jewelry
Questions & Answers

Business dealings from China and broken english -- beware!

You are a liar, your office is not in California you have no premises here. If I'd know it was cheap Chinese crap I would never have ordered from you. I will be sure and tell everyone not to order from you.

Yes it took twenty five days to get my order. The the tracking number was also from china

Yes. It will be a long wait for a bad quality overpriced product

Yes, they don't tell you this when you order, but all rings are made and shipped from Hong Kong.

Yes it is shipped from China to the United States.

Someone please tell me how I can return my merchandise to Italo before my 30 days. I have trying to reach them with no answer Please HELP

Hello there! Our main office locatded in California. Our factory located in Hongkong. All the package will ship from Hongkong. If you have any questions, please consult our customer service staff, they will give you a detailed answer. Thank you for your question. I hope you will like our products!