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on 2/17/19Hi Mary,
You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com
Regards,
JustAnswer Customer Care
I don't have ongoing questions to merit the fee. The service is great.