Is LawnStarter a scam or a legit company?

asked by Kimberly N. on 5/20/19

21 Answers
Thumbnail of user tonag7

Legit. I've had 2 services so far and the crew that came out did good work.

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Thumbnail of user steves639

I believe they are a legitimate company that does a very poor job of customer service

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Thumbnail of user jasonl349

Seem to be a real company but the way it's run isn't that well

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Thumbnail of user robertp1056

It is a total scam. The "pros" utilized are not qualified to do legitimate lawn care, they do not adhere to the outlined schedule, and are completely fine billing you for work they didn't do. The App has zero recourse for customers for inaccurate billings because customer service is run by some outsourced bot factory.

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Thumbnail of user forrestk12

This company is a scam, they get your credit card and charge for "extra services you did not request.

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Thumbnail of user angie33182

Legit company, no scam. I utilize the service with no issues. Hope that helps.

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Thumbnail of user danl407

Legit. National online platform. Think "Uber for lawn care".

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Thumbnail of user anonym53

Not legit because LawnStarter.com is not insured for property damages. People have also reported multiple credit card charges. DO NOT USE.

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Thumbnail of user oscara79

It is a total scam. The company charge you for a service they defaulted.

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Thumbnail of user christye17

Absolutely yes, it is a scam. They'll charge you for services never actually rendered.

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Thumbnail of user shawnf88

It is a scam... easier to get started than a mom and pop lawn service company, but very hard to quit and they are significant more expensive.

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Thumbnail of user elsak3

Is is Legit! We have used them for 2 years now! Never any problems or concerns.

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Thumbnail of user katherinew109

They are Legit and pay weekly, but write down your routes daily (this way you will have something to compare payouts to) and pay close attention to your email because they do not address every thing in their app. Take pictures of all lawns and include street name, house numbers, Before and After. Proceed with caution and watch your money!

Helpful  (1)
Thumbnail of user michaelz1515

Defiantly yes, I did my research found this Company on Yelp, found out they have 47 other clients in my neighborhood.
They were right on time, great job

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Thumbnail of user rochelleb104

Definitely not a scam, but I will admit that when I originally tried using lawn starter we were unable to get the service done. I think it may have been because we were wanting service for our backyard which is quite large and it was very overgrown. I know this doesn't sound great, but I do sort of understand why someone may not want to take on such a huge job. When we were only getting service for our front yard, just basically to maintain the neighborhood aesthetic, everything went much smoother and actually happened. The pricing was pretty reasonable as well. I think if you have a huge project, maybe try an actual landscaping or rubbish type removal place instead of Lawn Starter. I would think that long starter is more just for regular maintenance of residential lawns.

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Thumbnail of user susant1088

I'm not sure that it's an actual scam, technically they do provide a service, but I am EXTREMELY dissatisfied with the level of their service, their horrific communication skills and the way they lock you into a mini (three-cut minimum) contract - which I have a strong feeling is necessary for their horrible business to survive. I am a brand new customer and they could not be bothered showing up when they said they would, and then when they finally did (a day late and only because I complained) they mowed the front lawn but not the back! OMG just mow the lawns!

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Thumbnail of user rogerj259

Its a national provider registry. Independent mowing people bid for business. There is no quality control.

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Thumbnail of user johnm8033

THEY ACT LIKE A LEGIT COMPANY, BUT THEY DO NOT HAVE THE "CREWS" THEY SAY THEY DO. I BELIEVE IT IS SOME KIND OF SCAM OR JUST AN INCREDIBLY POOR COMPANY. EITHER WAY ITS A SCAM

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Thumbnail of user karenb1829

Clearly a scam.
Been ripped off numerous times by them.

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Thumbnail of user allanab2

I think they are trying to be the uber of lawncare, but they need to do a better job vetting who they allow to provide services.

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Thumbnail of user mahmudh4

BIG SCAM! Charged me $50 when it was supposed to be only $19! STAY AWAY!

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