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Lazada Questions & Answers
1,610
reviews
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
answered in 1 day
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Question:
I ordered an item from lazada under order no. 345664612 last february 28. i should have received my order last march march 9 - 11,2016, but until now i have not received my order. please follow up my order.
Question:
Lazada pwede po ba masagaot to kc i used my google account to buy lg magna. pero gusto ko po magcancel pero tiningnan ko ung cart ko at wala daw ako items. kanina lang ako nagprocess ng items ko at ngayon ko lang icacancel po kasi need ko na yun sa myerkules pero narealize ko i week delivery i want to cancelled it but wala naman na items sa account ko. i'm just worried lang po baka kasi dumating wala na ko dito at masira pa name ko sa inyo. at masakit pa i have no idea sa number ng order ko pls sana naman po macancel na yun. thank you angieelelot@gmail.com po gmail ko.
Question:
Ano po ba ung ticket number na inyong ine e mail sa akin paano po ba gagamitin yung ticket
Question:
Hi ask k lang po bakit hndi ko makita sa my orders ung order k n phone and watch. pero nag thankyou for shopping na sya and lmbas n nga ung order no. please reply thanks
Question:
Mam dalian dalian nyo lang kasi importante yun eh
Question:
Mag follow up sana ako sa aking return?
Question:
I would like to know what happens to my ordered product if it doesn't arrive in 14 days? usually my order takes only 7 days max. this time, it's so slow. i've checked and track my order and it said 'shipped'. it's already been 10 days since i ordered my item.
Question:
I am not home right now and i got a message that my items arrived. i just wanna ask if can i get the items on the other day?
Question:
I've ordered asus zenpower 10050mah powerbank. order # 312617412. the standard delivery dates are between 29/02 - 02/03/2016. until now, i still haven't received any parcel. i also doesn't received any text messages or emails updates. i've checked the status of my order in your "track your order" and the last update there was last february26,2016. i even checked it on lbc track a package and the last update was last march 2,2016. will i still receive my order? i hope you'll make an action regarding this matter.
Question:
How can i cancel order after 6 hours
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