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Lazada Questions & Answers
1,610
reviews
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
answered in 1 day
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Question:
Hi. authentic ba yung sinesell niyo na longchamp bags? thanks.
Question:
Can you please cancel my order po? order # 331668612. i really want the phone but my dad just bought me a new phone so nadoble na po. sorry po talaga,
Question:
First time ko magorder ngayon, kaso lang nag click ko at hindi ko natapos order ko kasi may bisita ako pagbalik ko nawala so nag open na naman ako at nag click lumabas 2 na agad yong order ko paano ma cancel ang isang order ko para maka preoceed ako sa shipping at payment?
Question:
How many purchases are made with bdo payment?
Question:
I want to cancel my order
Question:
Hello lazada. i successfully cancelled an order (order # 319526752) but the items were still delivered to me and i paid for it. i already returned the item to lazada thru lbc. the items were accompanied by a letter asking for refund to be deposited in the account i provided for in the return form... please inform me of your actions about this matter,,, thank u... contact me 09985643632 keithandrewmusico@ymail.com
Question:
If i have already got the code from my phone, does it mean i already paid for it even tho i have not key in the code?
Question:
Order number 396457552. status is delivered but haven't received the item yet. i already paid for it and why is it delivered without the item with me? please help
Question:
I suppose that the item that i just bought from you is not the original one. i bought an eclat perfume from australia and i bought one from you. the packaging and everything seem identical. but the content are very different. the one i bought from you quickly loses its scent. while the one from australia stays even after washing. why?
Question:
How to cancel orders? i clicked the cancel button but it was unsuccessful. how could that possibly be? i tried several times still it didn't work.
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