Very easy by either email or telephone! Someone will always get back to you and help you with whatever issue you have! They are professional, and kind!

You can message customer service right on the website and they answer very fast - usually within 1 day.

Very easy, communication is thru email and I have always received a response within hours.

I have only had to contact Lima's Customer Service twice in all the years I have been buying from them. When I did contact them I heard back right away, and the problem was taken care of in a timely fashion. They also kept in touch with me until my replacement arrived.