asked by
on 11/23/18Thank you for the information and we're sorry about the delayed response, Kashyap!
After verifying the account it seems that you contacted our Customer Service Department on November 23,2018, requesting cancellation, as well as a refund, do to the error our system generated. Rest assured that all charges have been refunded and the accounts have been canceled as requested.
We hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.