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Mercari
Questions & Answers

2,399 reviews

Here’s what buyers have asked with answers from Mercari staff and previous consumers.

50
questions answered
0%
answered within 1 day
Question:

If I am banned from having multiple accounts, & they said both accounts in good standing no fraud, will I get my money from both accounts?

Answer:
NO! Look around the web, I clocked up over 10,000 people RIpped OFF! There are petitions, BBB, and sites like this by the pages against them with accounts frozen with money in them. Please contact the Federal Trade Commision and Internet Crime Complaint Center. (IC3). It is illegal to keep anyones money! The IRS would like to know where all this money is also? Whos paying taxes on it? FTC will get your money! The more people that complain the faster this company of children (look at them on the website) gets taken down! The faster we all get paid!
By Naomi K., over a year old
See another answer (1)
Question:

yes they have my money and won't direct deposit..and i have emailed them with not anawer

Answer:
Please contact the Federal Trade Commision and Internet Crime Complaint Center. (IC3). It is illegal to keep anyones money! The IRS would like to know where all this money is also? Whos paying taxes on it? FTC will get your money! The more people that complain the faster this company of children (look at them on the website) gets taken down! The faster we all get paid!
By Naomi K., over a year old
See more answers (2)
Question:

Phone number for human

Answer:
There is none because this is a total scam website.
By L R., over a year old
See another answer (1)
Question:

I can't figure out how to request a refund for an item that arrived damaged/broken. All I find on the website are FAQs. Very very frustrated and angry

Question:

I purchased some Mens Nike jackets for Christmas. The last one sent on 12/20/22 was supposed to be new/like new. It arrived with stains and had been?

Question:

I purchased some Mens Nike jackets. The astIH

Question:

Why would trade commission allow such company to run business?

Question:

My bank account says payments are pending, so what i was reading earlier questions was that you guys hold the payments until we receive our package?

Question:

Mercari app lost, made new one, confirmed by mercari. Mental illness and I made 87.00, they shut my account and won't give money I made. Google too.?

Question:

How do I follow up on an item that I bought on Mercari.

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