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MotoBuys Questions & Answers

264 reviews
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Here’s what consumers have asked with answers from MotoBuys staff and previous consumers.

8 questions answered
13% answered in 1 day
Question:

Hi i purchased a dirt bike from the motobuys website and was just wondering if the website and motobuys company is legit meaning it's a real company.

Answer:

Yes, we are a legitimate company. If you have any questions, please feel free to contact our Customer Service team at (877)667-6289.

By Customer S.,
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Question:

Ok i bought a 150cc hornet bike scooter when i ride it it wants to turn off after a few mins of riding... why does it do that?

Answer:

Need a smog genius who can defy combustion logic while still allowing your engine to run. Sorry it doesn't make sense just like the 3' hoses wrapped around your engine.

By Chris D.
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Question:

Answer:

If you don't like using a website for a larger purchase, or have some questions, just call sales, you can order by phone

By Cliff G.
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Question:

Has anyone ordered a golf cart fully assembled and it ran well with no problem.

Answer:

Yes, issues with vehicles are not common compared to the amount units shipped vs. units received with issues.

By Customer S.,
Question:

I try to place an order and the money was taking out my account but didn't get a tracking number when would i receive it?

Answer:

Hello, If unassembled, you will receive the unit in 1.5-2 weeks. If assembled, you will receive the unit in 2-2.5 weeks.

By Customer S.,
Question:

How long should the shipping take

Answer:

The current shipping ETA is 1.5 weeks for Non-Assembled/In a Crate order. Can take up to 2 weeks for assembled vehicle orders.

By Customer S.,
Question:

Why cant i get parts that i ordered? they keep saying ill send them but never do. i guess its getting time to give my review of this company

Answer:

Because that's what they do. I'm not happy either.

By Mat F.
Question:

Do you have this part # 61-1130 in your inventory? it is a cycle country utility box for a atv. i would like to purchase one. name, david email- jdsdwb@gmail.com. please respond.

Answer:

Try to motobuy.com.ua

By Alex D.
Question:

My order was placed april 20 what's status some reason you all cancel my order shirleyandgenescott@gmail.com

Question:

Geez bill i just read some of the crappy reviews, should i be worried? it would break jason's heart.

Can’t see your question? Ask to get answers from the MotoBuys staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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