MUBI
Questions & Answers
I'm extremely frustrated and dissatisfied with the fact that I can't watch films on my macbook air despite all my attempts having paid for 1 year membership. Can you advise what I can do to resolve the situation particularly as I've paid 1 year in advance. Most unsatisfactory and unprofessional of Mubi.
Asked by Farah M. on 4/29/2015
2 Answers
Celeste S.11/8/2019
Mubi won't help you. They don't answer customer enquiries and they don't give refunds... make sure you've cancelled with your bank or Paypal or they'll take a subscription every year... they've made a lot of money that way. I can watch them on my Macbook Pro, but usually stay watching Youtube alongside whist waiting for them to buffer. If it's a halfway popular film you may never get to the end. Also they bring the annual payment date forward by a few days each year to catch you out.
William L.4/14/2017
I am a PC person myself, but I suggest trying the free Divx install. Its only a "demo" but playing all formats is a totally free part of DivX. I have, in the past, solved numerous persons' problems with the DivX install
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