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NewChic
Questions & Answers

4,548 reviews

Here’s what buyers have asked with answers from NewChic staff and previous consumers.

534
questions answered
0%
answered within 1 day
Question:

how long is it to ship a product to the philippines?

Question:

i have reset my password and it was saved but now when i put it in to place order it says that password must be 6-16 characters. I can't get any further. Kay

Question:

Hi I purchased items off you back on the 23 April but havent received them i payed through paypal. Invoice ID 27465688

Question:

Today I ordered a pair of hiking shoes my usual European size.After reading some of the reviews I'm worried that the size will not fit. Can you please advise. Also is there any possibility my shoes will arrive by end of June?

Question:

What ever happened to my order # 26668185 done on 05 April, 2017? I have not received the shoes.

Answer:
I have the same problem! I hope they helped you as I am fighting with them. They don't want to resend or refund for products that never arrive!
By Suzanne E., over a year old
See another answer (1)
Question:

My order #28233903 did not arrive and after a couple weeks I emailed. The reply said the order was cancelled without explanation. I would like to know why, and why I was not contacted by new chic of the cancellation before having to email my inquiry about the late order.

Question:

If i'm a size 32 DDD what size should I order

Question:

What country does your products come from and do the bra sizes run small?

Question:

I am wondering about the clothing. I want to order a dress that I see on your site but people have told me that the display dresses are made in other countries and NewChic is just using them as a picture on their website. When we order that particular dress, we get something that looks like the picture dress but is not made of the same fabric and does not look exactly the same as the picture dress - the lace might be a different pattern or quality, the fabric is not 100% cotton like the picture dress, but is another fabric. Are the display dresses on the website made by NewChic and are the dresses that we order exactly the same as the pictures?

Question:

I want to buy a dress but I know the sizing is not North American. How can I be sure about fit before ordering?

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Typical questions asked
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