Norton
Questions & Answers

How easy is it to get a hold of customer service at Norton?

Asked by Jessica O. on 2/18/2020

2 Answers
Leo A.11/13/2020

Near to IMPOSSIBLE. They will send you all over the place. Beware with Lifelock as it is a different account and will show old accounts or none at all. They will send you everything to but or do except what you need help with by email.
Leo A.2/18/2020

The support is terrible. No one wants you to call them direct anymore and they hide their phone #'s and want you to go thru a thousand faqs to solve your own problem. You'd better have a savy private tech of your own who could throw it all back together after they and their software failed in every way. I have premium service and I would never let them have remote access again. Pathetic.

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