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Onecom
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386 reviews
16 questions & answers

Last week I signed up to go with true telecom. I have now read all the reviews and want to get out. They say I have a 14 days cool off period but I can't get through to anyone to cancel. Can anyone help me with how to get out?

Asked by Rosanna F. on 10/24/2016

2 Answers
L F.11/5/2016
If you can't through on the phone send them an email - what they do with it is their problem but it will be proof you cancelled in time. And if later than the cooling off period, you were mis-sold anywayso have a right to cancel. Then cancel the DD and go back to your old supplier. Good luck
Ellen T.10/26/2016
Call the tel number and speak to Shaun Wareham, he seems to be the only one who can do anything.

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