OneTravel
Questions & Answers
I'm wondering why OneTravel charged my credit card when I clicked on the link to select seats. I never confirmed any transaction but found out that I now have to wait 14 days for a refund on something I never agreed to purchase
Asked by dawud a. on 6/8/2015
2 Answers
Freddie S.6/9/2015
Call OneTravel on the toll-free number and if it is not corrected to your satisfaction, contact your credit card company and dispute the charge on grounds of fraud. Consider a secondary credit card with a low balance, say $1000 that you use for online purchases only. If the card is comprised in any way, contact your credit card company, request that the card be cancelled and a new card with new number be issued on concerns of fraud exposure. Also, consider direct communication for purchase of your air travel, hotel and car rental needs instead of using an online discount website with a poor track record, and an endless list of customer complaints.
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