I asked to cancel any renewal and you shut off my service, I can't seem to be able to get in touch with the company via their website. And they haven't returned any of my money.

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I asked to cancel any renewal and you shut off my service, I can't seem to be able to get in touch with the company via their website. And they haven't returned any of my money.

asked by Susan M. on 12/10/15

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Eve M. · Answer 1 · 2020-04-13T02:52Z

Eve M.

on 4/13/20

That is exactly what happened to me. They are just awful with regard to customer service and internet security.

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Alice D. · Answer 2 · 2015-12-11T08:40Z

Alice D.

on 12/11/15

Go into your account and go to the auto renewal and click no. I'm off the site now. My six month membership is up in January. I did meet a couple nice guys on that site, in the end but the questions they have leave me cold. How useful is it to know if someone likes to cook or not?
I hope that helps!

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OurTime Questions & Answers

I asked to cancel any renewal and you shut off my service, I can't seem to be able to get in touch with the company via their website. And they haven't returned any of my money.

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