PandaHall
Questions & Answers

Has anyone purchased natural gemstones from PandaHall? If so, are they real?

Asked by J J. on 2/7/2017

7 Answers
Rose q.2/22/2017

Nope plastic just like their rice!
susan O.3/26/2020

Yes i have. Always good quality. I have trusted them that they are real when their description states natural.
Michelle M.1/14/2020

Yes, I have and they have all been authentic and in excellent shape.
Mary B.10/28/2017

Yes, all gemstones are genuine. Buy hundreds of dollars of product from them.
Barb F.8/24/2017

Yes... lapis & they were beautiful... best site ever...
HAROLD W.8/6/2020

YES! But watch the exact wording, and use the filters on the left sidebar. Go for natural, unheated untreated undyed, etc. Watch for grading filters, if offered. This will get you better stones.
Elena R.7/18/2018

Just be careful as their descriptions aren't accurate. They sell some that are coated and they write dyed. It's NOT the same thing.
Some don't say they are dyed and they are.
They used to sell hematite and it was truly hemalyke(they now indicate it's not the natural stone at least)

Their customer service is TERRIBLE. All they want to do is make you waste your time. You have to be a very smart shopper here or you'll get bad quality items and will never be able to return them as they give you a UK address to return items purchased in the US after a ton of back and forth tickets (as you can't call them).

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