I have emailed you several times no reply and definetly no compensation, yes you have replied on here but in all honesty i think it is very tokenistic as the duty of care you put on customer satisfaction and quality of work is definetly a zero. No personal messages in going forward nothing???? so i do question about the 5 stars people have given.. as i have had such bad service and a failure to top it off...

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I have emailed you several times no reply and definetly no compensation, yes you have replied on here but in all honesty i think it is very tokenistic as the duty of care you put on customer satisfaction and quality of work is definetly a zero. No personal messages in going forward nothing???? so i do question about the 5 stars people have given.. as i have had such bad service and a failure to top it off...

asked by sharon k. on 10/3/16

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Papers N. [PapersNow.co.uk Rep] · Answer 1 · 2016-10-04T02:10Z

Papers N. [PapersNow.co.uk Rep]

on 10/4/16

Hi Sharon,

Please accept our apologies for your bad experience with us. Our support and quality assurance team work 24/7 to resolve the concerns of clients, and we assure you we would do the same for you.

Our dedicated team members are working on your order as we speak and the support representatives will soon get in touch with you to share details. Please bear with us until then.

Regards,
Team PapersNow.

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