Perfume.com Questions & Answers

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Here’s what consumers have asked with answers from Perfume.com staff and previous consumers.

22 questions answered

9% answered in 1 day

Question:

Just wondering how authentic are the perfumes Just wondering how authentic are the perfumes

Answer:

Perfumes are authentic! I just got them and they are amazing!

By Zulema N. over a year old

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Question:

Is it the real scent, the same as the store Is it the real scent, the same as the store

Answer:

They are the same absolutely the real deal otherwise they would be in trouble

By Terrence M. over a year old

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Question:

Is this the only place to buy perfume.com products or are there online stores that are cheaper?

Answer:

I don't know, but it's a great place to buy quality perfumes at a good price!

By Zulema N. over a year old

Question:

Is this the real stuff Is this the real stuff

Answer:

Yes this absolutely is real the perfumes I have gotten one spray lasts all day and I have checked them against the ones at large department stores and they are the same

By Jillian L. over a year old

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Question:

Hi i need to cancel my subscription Hi i need to cancel my subscription

Answer:

Hello, Thank you for reaching out to us! To ensure a swift and efficient resolution, we kindly request you to contact our dedicated support team at support@perfume.com and provide your details. Our team is ready to assist you with any concerns or questions you may have. Thank you for your understanding.

By Fragrance T., on 8/12/24

Question:

Did ye ever hear of chic perfume it was around in the 70/80 it came in a frosted bottle Did ye ever hear of chic perfume it was around in the 70/80 it came in a frosted bottle

Answer:

Hello Bernice, Thank you for reaching out to Perfume.com! I am being unable to find such item in our website. Maybe you can take a look as well: https://www.perfume.com/:) Have a great day!

By Fragrance T., on 8/1/24

Question:

I didn't receive my perfume I didn't receive my perfume

Answer:

Hello, Thank you for reaching out to Perfume.com! Kindly contact us via email to support@perfume.com and provide your order details so we can verify:) Have a great day!

By Fragrance T., on 8/1/24

Question:

Is there any way to track my order?

Answer:

Hello Connie, Thank you for your question! When an order ships, we automatically send tracking details to your email. Other way to track a package would be by accessing your Perfume.com account. Simply select the order you wish to trace and click on the "Track Order" option. Hope this helped!

By Fragrance T., on 6/25/24

Question:

I ordered more than one I ordered more than one

Answer:

Hello Breanston, Thank you for reaching out to Perfume.com! Kindly contact us via email to support@perfume.com and provide your order details so we can verify. Have a great day!

By Fragrance T., on 6/3/24

Question:

How long will it take my order to get to me How long will it take my order to get to me

Answer:

Hello Kelly, Thank you for reaching out to Perfume.com! Kindly contact us via email to support@perfume.com and provide your order details so we can check this out for you. Have a great day!

By Fragrance T., on 6/3/24

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Perfume.com Questions & Answers

Just wondering how authentic are the perfumes Just wondering how authentic are the perfumes

Is it the real scent, the same as the store Is it the real scent, the same as the store

Is this the only place to buy perfume.com products or are there online stores that are cheaper? Is this the only place to buy perfume.com products or are there online stores that are cheaper?

Is this the real stuff Is this the real stuff

Hi i need to cancel my subscription Hi i need to cancel my subscription

Did ye ever hear of chic perfume it was around in the 70/80 it came in a frosted bottle Did ye ever hear of chic perfume it was around in the 70/80 it came in a frosted bottle

I didn't receive my perfume I didn't receive my perfume

Is there any way to track my order? Is there any way to track my order?

I ordered more than one I ordered more than one

How long will it take my order to get to me How long will it take my order to get to me

Can’t see your question? Ask to get answers from the Perfume.com staff and other customers.

Is this the only place to buy perfume.com products or are there online stores that are cheaper?

Is there any way to track my order?