asked by
on 5/12/17Hi JoAnn,
Unopened and undamaged items can be returned within 45 days from the date of dispatch for any reason whatsoever.
To request a return please contact us by email: sales@petshed.com. We are also available via phone on 866-430-2823.
If within 90 days of purchase you are dissatisfied with your purchase please contact us and we will assist you as best we can.
We hope this information helps. For more information, please visit our helpdesk: https://helpdesk.petshed.com/support/home
Kind Regards,
Pet Shed Team