Hello, I was trying to buy the item from this website but I failed to pay because of the payment failed like 2 times already. What should I do?

asked by Gil S. on 9/5/20

1 Answer
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Hello Gil.

The most convenient ways of paying on our site are via Google Pay, credit/debit cards, cryptocurrency, or Skrill. If one of those doesn't work, please try the other options. Also, kindly check that you are using your real name both on your PlayerAuctions account info and on the payment account; it also needs to match. If you made a mistake signing up with your username (you used an incorrect name or you used a screen name), you may write to support@playerauctions.zendesk.com to request for a name change.

Other than that, please make sure you are using your correct information (phone numbers and address) and most especially, that you are NOT using any VPN, proxy, or masking services.

Kindly write another Q&A if you need anything else. I would be happy to help!

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