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on 9/28/21When a student deletes an email from his email account, it first goes to the trash folder, so I would check there, especially if it was deleted recently. After some time has passed, through, the email is purged and can no longer be restored, unfortunately. If you have parental monitors set up you can check your linked parent email account to see if there is a copy of the email there. Email our technical support department for more assistance.