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on 5/13/19Hello Theresa,
It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.