Here’s what consumers have asked with answers from ReverbNation staff and previous consumers.
If I were you, based on all the reviews here on this site I would simply shut down my account with them completely! And, as someone suggested, contact Paypal and have them block the merchant from further charges! Then, move on to another music service with a better reputation, like SoundCloud! You can also do a Google search on "list of websites like SoundCloud! I know they will treat you right! In the end, if the folks who run this website don't honor the artists who perform on it then just don't honer them with your money! Stay clear!
Good question. I don't think this happens from experience. My first release was with Reverbnation, a single which bafflingly was released as an album for $19.99 or whatever it cost. Possibly my fault, didn't hurt me as an artist though as my 1 album single was on iheartradio, spotify and itunes and many other distributers I wouldn't have picked. I since learned about the $1 singles so have made a few releases with that for reverbnation - I've pulled a few singles on Reverbnation and Tunecore and have never received a refund of any kind, nor would I expect to. Reverbnation do credit the money back if you pull the release pre-distribution I know that. Maybe try routenote, I release a lot with them on there 'free' model they do take a cut of the royalties though on that plan - I like that flexibility though to be able to pull and re-release tracks.