Ship7 Questions & Answers

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Here’s what consumers have asked with answers from Ship7 staff and previous consumers.

5 questions answered
40% answered in 1 day
Question:

Why did ankita.k give such a low rating, and why did she say that the company looks like a scam? how will i know that i will receive my package?

Answer:

Hi Alastair, She had a problem with her credit card so we weren't able to charge her. And at the time we haven't fully activated live chat feature on our website so she got frustrated for a while. And then we resolved the problem and shipped out her items but apparently she didn't come back and write anything else on review sites. We wish she did though; but her final thoughts was not this bad as compared to her initial comments here. We tried to reach out to her later on, we even responded to her review here, but could not get a response from her. I hope this helps.

By ShipSeven P.,
Question:

Hi, i have been stuck in new zealand for 23 months because of the covid^%$#%&. can my sister ship me some personal items from her home, to me her

Answer:

Dear Terry, Thank you for getting in touch with us and sorry to hear that you are stuck in New Zealand. Please see our answer below: Yes, your sister can ship it by using one of our partners in shipping and their name is Shipixy. If she is living in the US, she can just go to the www.shipixy.com website and create an account over there then she just has to enter the details of the shipment. Once she is done with entering Shipixy will give a quote to her, after the payment Shipixy will provide the shipping label and all she has to do is to drop off the package at a FedEx drop-off location. We hope this will help you and your sister with the shipping. Best Regards, Ship7 Team

By ShipSeven P.,
Question:

Hi may i ask if you ship to philippines?

Answer:

Hi Wiljean, yes we do. Please check out https://ship7.com/prices page for our shipping costs.

By ShipSeven P.,
Question:

What made you choose ship7 over similar businesses?

Answer:

Customer support response time and shipping rates at first

By Ashraf Y.
Question:

Why don't you share paypal as a payment method ?

Answer:

Hi Mahmood, We do have PayPal as a payment method. Ship7 Team

By ShipSeven P.,
Question:

Suite #s7-184674

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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