Shiply
Questions & Answers

Phones are answered promptly and emails are answered quickly.

Great during weekday office hours.
With speedy and informative responses by email

I couldn't get hold of them to ask for deposit refund.

Impossible, doesn't exist. Just a algorithm or generic answers

There is no customer support whatsoever,no refunds,no help with customer issues.

Not easy. They replied after 3 days to an urgent call request.

Email acknowledged straightaway followed by a helpful response, during office hours.

Shiply responded to my fraud report quickly and refunded my deposit right away. Despite one bad experience I would definitely use Shiply again, I would just make sure to use established couriers on the site/

Very easy simple contact number supplied on site very easy

Very easy by email and they respond well... Their phone number didn't work on the couple of times I tried it.