Hi Dan, I contacted their customer service department on a Sunday night and got a response. If I use that as a yardstick, then the Smartytrade Forex platform's customer support works 24/7. You will also find the same response if you read other user reviews, and I think it's one of the broker's top selling points.

According to the Smartytrade reviews that I've read, the platform's customer support has no closing time. They operate 24/7, which is good, especially for those who trade at night and might want to ask questions or get help at odd hours. You can also contact them directly from your smartphone, or if you use a computer, the process is the same across all platforms.

In my experience, you can reach out to the support team anytime, any day, and you'll get a response. I have reached out on weekends many times and got a quick and helpful response each time. Mind you, if other people are sending in queries at the same time as you, there might be a slight delay in response, as with any business, but they will reply and help you.