SmileBox
Questions & Answers
If you pay for a subscription and create a memorial video do you have to continue to pay annually for the video to remain accessible for all?
Asked by Michelle S. on 6/4/2024
1 Answer
Samantha T.6/5/2024
Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to support@smilebox.com so we can reply faster if any questions appear.
Add your answer
Click to upload/insert
or drag & drop