It's a very legit company and customer service gets back to you very quickly. I have never had any issues with any of my orders, and if I have any questions about pre-order stuff, they've always gotten back to me with a timeline as well.
If you call when they send out a sale text n you go immediately to it n mk order then FINALLY get in touch with them to find out your orders cancelled cause you got them before they marked boots bk up. Dirty business