Can you share a success story using Snaptravel?

asked by Donna O. on 12/3/21

4 Answers
Thumbnail of user jonathand880

They are a horrible company and with horrible customer service. They talk down to you and even when their website is wrong and they book your room different than what you picked online, they refuse to help you fix it. They threaten you with nonrefundable and if the hotel wants them to call and cancel they will not. They ask for a written letter from the hotel. Really the worst travel site around. You think you are saving money and you truly are not, you are not getting what you think you paid for and then they have the nerve to ask for a huge tip because they tried to help save you money.

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Thumbnail of user michaelw5675

Only if you enjoy getting charged for a hotel you didn't stay at.

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Thumbnail of user christopherb1937

Yeah, my Disneyland trip was great. Used them to book with the Howard Johnson. Within 24 hours was able to confirm with the hotel itself. Got nice reminder texts the day before from snap. They also try to request late checkout in advanced for you. It really was nice, I'd do it again.

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Thumbnail of user robing585

Nope! Sorry can't help with that one! Doubt you will find one

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