Dear Michael,

Thank you for your comment on our website.

We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer's safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background).

Also, we always consider any suggestions from our customers and constantly improve the website for better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.

Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!

It is true that videos from the members are one of the most expensive options (as they are prerecorded videos, which passed moderation). But you can use such alternatives as watching Live Video (it costs 4 credits per minute) or Stream (it is free) when s/he translates them on their profile.

In case you have some questions about the website, you can contact us at support@talkliv.com.

We are always available for our members 24/7 and ready to help.

Best Regards,
Support Team Talkliv