TelMDFirst has great customer service, available by live chat, email or phone.

I received no communication nor response to questions. I received a "thank you for payment" email and a text asking "How did we do?"
That was it.
My treatment was a prescription for an OTC tube of hydrocortizone cream. No response to me saying "hey guys, already have that. Can i get sinething to help me heal" said to Customer Service over phone. Never heard another word. Therefore, this service is a scam in my opinion.

It is very easy to contact them by using their toll free number