I just purchased Kehlani concert ticket for my daughters birthday. How can I be sure that when she shows up at venue the ticket is legit? I will not be with her and this could easily go from best birthday to worst birthday gift ever. Enjoyed using your website for first time and concept is great but concerned. Help relax a worried father please.

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I just purchased Kehlani concert ticket for my daughters birthday. How can I be sure that when she shows up at venue the ticket is legit? I will not be with her and this could easily go from best birthday to worst birthday gift ever. Enjoyed using your website for first time and concept is great but concerned. Help relax a worried father please.

asked by Glenn P. on 2/27/17

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Brett G. · Answer 1 · 2017-03-07T09:19Z

Hey Glenn!

Glad to answer any question, and hope I can relieve any anxiety.

The majority of the tickets listed on our site are by large, professional ticket brokers. In addition, you are backed by our Buyer's Trust Guarantee once an order has been placed and confirmed. We guarantee that every ticket on our site will be valid and delivered in time. Please find our guarantee in the link below.

In addition, we are open every day from 9 AM to 9 PM EST. If there ever was any issue, we are more than happy to answer any question or help in any way. I can assure you that there will not be an issue, but if there ever was we would make sure to act immediately.

Please feel free to reach us by email at support@tickpick.com or by phone at 845-538-4567. We hope your daughter has an amazing time, and if we can help in any way before the event, please reach out!

https://www.tickpick.com/Guarantees.aspx

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