I purchased Detroit Lions tickets today for October 30, they said the tickets would not be transferred to me until October 29?

asked by Bernard M. on 5/30/23

1 Answer
Thumbnail of user jacks1994

Hi there,

I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver.

You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

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