I'm about to order from Tobi for my first time. It says 50% off your first order however when I went to check out I was charged the full price... any suggestions?

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I'm about to order from Tobi for my first time. It says 50% off your first order however when I went to check out I was charged the full price... any suggestions?

asked by Kaila W. on 9/6/15

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Lucy R. · Answer 1 · 2015-09-06T06:50Z

Lucy R.

on 9/6/15

Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!

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Linda K. · Answer 2 · 2015-09-07T08:09Z

Linda K.

on 9/7/15

Cancel the order until the error has been corrected. It's too hard to get a refund from them after the fact.

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Tobi Questions & Answers

I'm about to order from Tobi for my first time. It says 50% off your first order however when I went to check out I was charged the full price... any suggestions?

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