Uber Eats
Questions & Answers

It is impossible! Emails, messages, non responsive customer service!
But they have no problem taking $ you did not authorize them to take!

V hard indeed; they make it deliberately hard by keep forwarding you down blind alleys where you are given a contact number to a 3rd party that doesn't work!

Never. It's mostly automated and they don't interact with you, at all, but by email, which can take up to 4 days.

Sometimes you can get a hold of them via chat. And when you do they are rude. Their customer service is horrible. I recommend any other delivery service. Even with coupons it's not worth the hassle.

Spoke on live chat and received same incoherent response many times also by email several times - it is like noone knows what the other person is doing

There is no customer service. No number
They hide behind an app

Very difficult. I tried calling them several times.

Uber Eats has the worst customer service I have ever experienced, it is very hard to get in contact with a person and if you do they blame you refuse to help and then hang up. I have never been treated so rudely by a company in my little fe.

It's somewhat easy to get a hold of support but impossible to actually receive support. It seems every agent is regurgitating form answers from a script rather than addressing customer issues.

Impossible and even more impossible if you do get an answer to get them to understand simple English.