Ulta Questions & Answers

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Here’s what consumers have asked with answers from Ulta staff and previous consumers.

5 questions answered
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Question:

Are the products from ulta really worth the money?

Answer:

It's not that the prices are particularly higher than anywhere else, it's that the products they sell are very high end and nowhere except like Marshall's etc has any of those brands for less. So I'd say yes they're all worth the money. Some brands are better than others depending on personal preference but they also have a rewards program that's free :)

By Ashton M.
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Question:

How are their perfumes? i just ordered some dior, is it the real deal??

Answer:

Their perfumes (edt and edp) are real and quite good!

By Heather H.
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Question:

Answer:

If you're asking about Ulta's brand, you can only buy it at Ulta. Other items can be purchased through other retailers. However, you have to really dig to find anything cheaper than Ulta. Especially during a sale and with a coupon.

By Alyssa S.
Question:

Did you experience any bad reactions from using ulta?

Answer:

I have not. I have sensitive skin and try to stick with Vegan and cruelty free products.

By Brittany P.
Question:

Why is it that when you have placed an order online and have made a mistake that you cannot cancel the order which was placed 2 minutes before?

Answer:

Many companies have this policy. Probably because they allow returns at their stores very easily. I usually just place a new correct order, and return the incorrect order. Sometimes if you call customer service, depending on the mistake, they can fix it for you.

By Alyssa S.

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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