Vanilla Snowball
Questions & Answers

How easy is it to get a hold of customer service at Vanillasnowball.com?

Asked by Sam M. on 8/14/2019

4 Answers
Nancy S.7/7/2020

They never responded to my support email -- I sent it to them over three weeks ago.
Emma R.9/3/2019

They do respond but are awful and will skirt around any issue so you get nowhere with them. It's best just to never to buy from them.
Teresa D.8/25/2019

They respond in a few days but they will not help you at all. They don't care about their customers. Based on my experience, I will NEVER order from them again.
Mg K.8/14/2019

They responded quickly with no care of customer retention

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