VENUS Swimwear
Questions & Answers

I've been buying from Venus FOR YEARS(!) so I was so surprised at all the bad reviews. Yes, occasionally I've been unhappy with a purchase BUT it's rare; and yes, there was a couple of items that I found "cheap-looking" (but I'm super-careful to read the material description prior to purchase - sometimes you can just tell).

Their sizing surprises me though... I'm usually a large in regular & a XL in juniors BUT I always wear a Medium in Venus clothing (5'1", 115 lbs, 36D) - I'm thinking that they cater to the "busty"? (Or maybe the clothes ARE made in China?)

Who knows... don't care... their clothes are different from anywhere else & I always get compliments - especially from my husband!

However, after 15 + yrs as a customer, I must admit I was unaware they offered free returns (good to know :), but happy I've only returned 2 or 3 items & didn't have any issues - re-packed (w/in 30 days), dropped at PO & rec'd credit on my CC.

My ONLY complaint with Venus is the prices; the trick is to wait for a sale (and PS, there prices change every 24-72 hours - NOT kidding!)

Everyone has an opinion... if YOU like their clothes, give them a try & form your own - you may just be missing out on fashions that'll look great on you!

I have been using venus for years. I have gotten dresses and tops. All seems to be the same fabric and everything i have ordered fit well. I have been happy with it. Never had to return anything. Have probably, 8-10 items from them.

The cover up I ordered was of very poor quality... the sizing was even worse... this was my second attempt to purchase from them and the first purchase I regret not returning the items but I received them a few days before my trip. I would have learned my lesson sooner and never followed through with order #2. I don't want to tell you to cancel your order but there a better companies out there with much better service.

I have never ordered a bathing suit from this company. I have ordered blouses and dresses. The quality was hit and miss, but the "miss" happened only twice. Since these clothes are not made in China, the sizes run pretty accurately. I have ordered from them 4 times and overall, I have been satisfied. I hope this information was helpful:-)

Venus Customer Service +1 (8O5) 41O -56OO Phone Number.

Quality is very poor. I guess it depends on what you are comparing it to... Macy's or Walmart! My opinion as soon as you put it on just know you will wash it a few times and be done... However very pretty stuff bottom line you pay for what you get

I'm in for a fight with Wikiyoung.com... tried something different for achange... totally regretting it, it's a scam.
I have ordered 5 large separate orders with Venus.com. Before my winter holidays.
Always great compliments, always fit, not a scam... had to return one dress, it was the wrong one... easy customer service, gave myself lots of time for delivery before my trip.
I am concerned with these recent reviews, I appreciate everyone that wrote in, since I'm Canadian and we pay much more with customs and our low dollar. Good luck! I am going to try them again and write a review on that experience.

The answer is going to depend and the person. I would say they are on par with NY&co. Or WalMart. Personally I dont find their pieces to be of good quality. They use young models and must pin and pad them like crazy to make pieces look like they fit. The sizing of the swim suits I ordered was way off and clothing seems to be mainly polyester.

Someone wrote "you can always return it later" its not that simple. Their return process is a nightmare. You use their shipping label they provide and they charge you $20 for returning the merchandise. Then Venus takes a very long time to refund your money. I returned two shirts and Venus charged me $20 for using their label and shipping charges. The quality is not all that great and they are not true to their size at all. There is a reason why they have such horrible reviews.

I LOVE their long dresses. I have one coverup, which is fine. I generally really like them- for the price, it's worth it.