Can someone give me the customer service details of them? I've been trying to contact them through email but no reply

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Can someone give me the customer service details of them? I've been trying to contact them through email but no reply

asked by Stephanie H. on 6/18/20

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I also renewed for a mandatory 2 yr contract and still waiting for my $400 VISA card. $79.99 is costing me $141 with 1 basic box, 1 settop box without DVR. Had red striped router already. They shipped me 2 new remotes finally. $4.99 Sports fee? Admin & Franchise fee? While the TV pic is amazing, I cannot use the email accounts due to SPAM 200 messages daily. On Demand is deceitful as it does NOT cover all shows/episodes on channel listing... reason I wasn't going to need a DVR. Discover: Alaskan Bush People, FOX: DR OZ Call center, Phillipines & Costa Rica are very nice people... they just aren't tech support professionals and can never solve any issues. Worst is getting USPS Mail weekly with offers for faster speeds, more equipment and VISA cards that I never got upon renewal. Different lines from different sales folk when you call! You dropped Weather Channel, Outdoor Channel but offer shopping and Spanish stuff our family has no interest in. OPTIONS: RCN - dropped off after 11pm when retail plaza does they nightly accounting cycles. Comcast - voice activated remote! I request a price adjustment or my $400 VISA, free DVR for a year, free HBO/Cin for a year.

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Sandra D. · Answer 1 · 2020-10-31T12:33Z

Sandra D.

on 10/31/20

Go to My Verizon, click the 3 bars at lower right. In drop down menus hit contact us then schedule a call. They will call you about the time you scheduled a call-back.

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Brian R. · Answer 2 · 2020-10-29T09:13Z

Brian R.

on 10/29/20

My experience is you have to demand the chat people take your phone number and have Verizon call you.

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